Privacy Policy

  1. Consent: by filling in any of the forms on this website, you are giving your consent for Harmony Holistics Ltd also trading as Holistic SOS to hold your personal information. The information which you supply on the forms will be held together with any clinical records or purchasing information, as applicable. I use your information to give you the best possible service and for insurance purposes.
  2. Email marketing: with your permission, I will send you emails about my products, my practice, special offers, handy tips and other updates. You will need to positively opt in either online or on your initial consultation form to receive these updates. You can unsubscribe at any time, either through the ‘Unsubscribe’ link within the emails.
  3. Storing your information: your information is stored both on an encrypted computer and locked filing cabinet.
  4. Retaining your information: You have the right to ask me to destroy your records at any time if you wish to terminate our working relationship. Otherwise, adults’ records are retained for eight years following our last date of contact. Children’s records are retained until their 25th or 26th birthday, depending on the exact age of the child when their treatment ended.
  5. Accessing your information: Your records are accessed by practitioner and director of company, either for clinical or retail purposes. You have the right to request a copy of your records at any time.
  6. Sharing your information: your information will be kept strictly confidential unless there are legal grounds requiring disclosure. I shall always inform you if I feel that disclosure is necessary and seek your permission and co-operation first.
  7. Complaints: if, for any reason, you are unhappy with how I am handling your data, please raise your concerns with me first, so that we can seek a resolution. If you are still not satisfied, then you have the right to complain to the Information Commissioner’s Office (ICO).


From May 2011 a new privacy law came into effect across the EU. The law requires that websites ask visitors for consent to use most web cookies.
  • What is a cookie? A cookie is a technology for remembering information between webpages. Because of cookies, your web browser can remember if you are logged in, or have visited a site before, or what your personal preferences are.
  • Are they Safe? In reality, a cookie is a small text file which is stored by the user’s browser. The cookie only contains data, not code, so it can’t contain a virus or spyware & can only ever store information.
  • Do you care? If you want to skip the boring stuff go here

How we use cookies

We respect your freedom & option to decide how you access our website. At we collect standard internet log information & details of visitors behaviour patters. We do this to find out things such as: the number of visitors to the various sections of our site, time spent in each section, usual exit points, & other relevant factors for performance analysis.

We collect this data in a way which does not identify anyone & we do not make any attempt to find out the identities of those visiting our website. We will not associate any data gathered from this site with any personally identifying information from any source.

If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information & will explain what we intend to do with it.

Cookies that we use & why we use them.

First-party cookies

First-party cookies are cookies set with the same domain (or its subdomain) in your browser’s address bar We use:
Google Analytics: These cookies are used to collect information about how visitors use our site. We use the information to compile reports & to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from & the pages they visited. Read about Google Privacy.

Due to the relevant information only available upon the load of the website (links to our site, search terms, direct entry, organic search entry, etc.), these cookies are set at the beginning of your session. If you deny consent by clicking ’Deny’ on the cookie use notification bar, they will be deleted on the spot. If you want to stop them launching altogether & opt-out of being tracked by Google across all websites please make use of the Google Analytics opt-out tool.
Cookies used: _utma, _utmb, _utmc, _utmz

Third-party cookies

Third-party cookies are cookies being set with different domains from the one shown on the address bar (different than These cookies are set because some third-party service is being used at the website you are visiting. Privacy setting options in most modern browsers allow you to block third-party tracking cookies therefore, depending on the third-party’s policy, the service they are providing might stop working.
We use:
Most web browsers allow some control of most cookies through the browser settings.

Cookies Consent

We now display a bar alerting & asking you about the use of cookies by our website. You can give your consent in two ways:
  1. By clicking ’Allow’. This button will refresh the page to create & set the cookies you are agreeing to save on your browser.
  2. By staying on our site. The bar is displayed as soon as you enter our site, with links to the full explanation of how we use cookies, if you don’t click ’Allow’ or ’Deny’ but decide to stay on our site by navigating to a different webpage, we will infer your consent.
The cookie storing your consent will be stored on your browser for a period of one month.
The cookie storing your refusal will be set as a session variable. This usually means (depending on your browser) it will be deleted when you close your browser & leave our site.

After the expiration of the variables storing your consent, or if cookies are deleted the site will prompt the alert bar again asking for consent.

After the expiration of the variables storing your consent, or if cookies are deleted the site will prompt the alert bar again asking for consent.

To reset your cookie preference on this site - click here.

Can a website user block cookies?

The first time you visited our website after 26 May 2012, you should have seen an overlay which explained that by continuing to access our site, you are consenting to our use of cookies. However, if you do wish to disable cookies in your browser then please follow the instructions on our How to manage Cookies page.

Please remember that if you do choose to disable cookies, you may find that certain sections of our website do not work as expected.

More Information

More detail on how cookies are used is available at

If you think this is a stupid law and want to object, visit the ’NO Cookie Law’ website (their short video is worth looking at!) & sign the petition.

If you have any queries regarding this Cookie Policy please contact our webmaster by e-mail at

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